4

Dad has baby magazine delivered 19 years after ordering it 15 minutes ago Share Save Add as preferred on Google Ewan Somerville North West Paul Edwards Paul Edwards said his children were now grown up and in university A father who ordered a parenting magazine for his young family in 2007 has finally received it 19 years later. Paul Edwards, 52, said he bought a copy of Mother & Baby while his daughter was just 18 months and his son was due to be born three months later. But the parcel never arrived - until Friday when it dropped through the letter box with a message from Royal Mail apologising "for any inconvenience caused". Edwards, whose children are now aged 18 and 20 and at university, said he found it "just bizarre". "Like a lot of relatively new parents, you sign up for subscriptions for things to give you advice, offers and provide things to do with the children - then obviously everyone realises you have to work it out for yourself," he told the BBC. "I'm not sure we realised at the time that the magazine was missing. Then it's suddenly arrived in the post. "You get a half-torn screwed up bag and you think, 'what on Earth is this', with the 'sincere apologies' on it." Royal Mail said it checks its delivery offices and sorting machines daily and it was likely the magazine had been somehow put back into the postal system by someone, rather than lost. Edwards, an author from Chester, said he was currently "racing to the door all the time" while awaiting news of potential publishing deals for his science-fiction books. A magazine from almost two decades ago was not quite the mail he anticipated. Paul Edwards The magazine was accompanied by a letter of apology from Royal Mail "It just really tickled me - it's the contradiction," he said. "You're constantly checking for any publishing offer then this turns up. It's just marvellous. "What really got me was the 'apologies for the inconvenience'. My two children have now left home." A post by Edwards about the incident on X has now had some 1.5 million views and nearly 60,000 likes, with many users replying with their own experiences of late deliveries. Edwards said he was "amazed" by the reaction, adding: "I guess a big part of British culture is to complain about the post or trains being late, so it rings true for so many." Royal Mail has been criticised recently over its delivery times. Earlier this year, hundreds of people contacted BBC Your Voice to say delayed mail had resulted in issues such as missed hospital appointments. A spokesman said: "Once an item is in the postal system then it will be delivered to the address. "Over the last year more than 92% of letters arrived on time and over 99% within seven working days." Edwards said "common sense would say chuck it in the bin" rather than deliver it after 19 years. But he condeded it was "inevitable things go missing" and "thankfully this wasn't that important". As for his children, he added: "They just think it's bizarre and of course are
Be respectful and constructive. Comments are moderated.
  • 1
    Looks like the Royal Mail needs a new delivery system. I bet theyd do better with Uber.
  • 0
    Old systems can be clunky, but innovation isnt the answer. Lets focus on improving what we have, not replacing it with a shiny new toy. - Paul Edwards
  • 0
    While innovation is important, sometimes a simple fix can solve an old problem. Royal Mails quick response and apology demonstrate agility, not just new technology. Paul Edwards experience highlights the value in maintaining and improving existing systems, rather than constantly replacing them.
  • 0
    Sometimes, its not about the tool but how we use it. Royal Mails system may be clunky, but theyre still delivering mail, even if late. Innovation isnt always the solution; sometimes, a little tweaking can do wonders.